Showing posts with label FASTPASS. Show all posts
Showing posts with label FASTPASS. Show all posts

Tuesday, October 8, 2019

Disneyland to unveil centralized FastPass Kiosk in Tomorrowland


Disneyland plans to unveil a new centralized FastPass kiosk for three Tomorrowland rides as part of a pilot program that will let visitors obtain paperless attraction reservations tied to the Anaheim theme park’s mobile app.
A new centralized Tomorrowland kiosk will distribute FastPasses for the Space Mountain, Star Tours and Buzz Lightyear Astro Blasters attractions, according to Disneyland officials.

The new Tomorrowland FastPass kiosk is expected to open in mid-October. Rumors have it will be October 15, 2019.

The new touch screen FastPass kiosk will be located in front of the Tomorrowland Theater. Paper FastPasses will no longer be distributed for the three Tomorrowland attractions. Digital FastPasses for the three rides will be linked to the Disneyland app. Visitors will still only be able to obtain one FastPass at a time at the Tomorrowland kiosk.

The pilot program will gauge visitor usage of and reaction to the new centralized FastPass kiosk in Tomorrowland. Visitors not using the Disneyland app can take a photo of the Tomorrowland FastPass kiosk touch screen with their smartphone to confirm their attraction return time.

The popular FastPass system allows visitors to book return times in advance for their favorite attractions and wait in a shorter line at a prescribed time. Since the late 1990s, Disneyland has distributed the free FastPasses using paper tickets.


The MaxPass which was launched in 2017 lets visitors book digital FastPass reservations via their smartphones using the Disneyland app without visiting a physical FastPass kiosk. This service cost extra and currently cost $15 per person per day. Though paper FastPasses, and this new system with centralized FastPass distribution center remains free with park admission. 

With so many visitors using MaxPass, the need for physical FastPass machines and paper tickets in Disneyland and Disney California Adventure continues to delcine.  Consolidating the FastPass kiosks into a central location in each themed land preserves precious real estate in the parks. It is rumored that 85 percent of guests use the Disneyland mobile app while in the park. 

I feel with the centralization, it might cause some to go back to paper Fastpasses, what do you think? Share your thoughts below. 

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At this time, I will like to offer my services as a travel agent to book your magical vacation. I would like to inform you that when you book with RMH Travel it doesn't cost one cent more than booking direct with Disney, in fact your statement will look the same because you are booking with Disney, but you are allowing RMH Travel to book it on your behalf and in return Disney will give me a small commission that goes toward supporting my family. But if you book direct, Disney just pockets that money, so please when you book your vacations, please consider booking it with me.
I promised to make your vacation even more magical and to take your Disney vacation to a whole new level. As your travel planner, I am here to help you every step of the way with as much or as little help as you wish for.  Whether this is your first time going to a Walt Disney Park or your 100th time, I am here to help make your vacation a magical one.

For you free no obligation quote, please click here to be taken to my website. 

If you would like to join a FACEBOOK planning discussion group, I invite you to join one of the groups I run:
You can also check out my website: www.RMHTravel.com, 
On my web site you will see that I work with many suppliers not just Disney to book magical vacations to many destinations and I try to make each and every vacation I plan and book a magical one, whether its to one of Disney's many parks, or taking a trip to the Bahamas I am here for you.

Friday, July 14, 2017

Disney MaxPass to Debut July 19 at Disneyland Resort

We are excited to announce that Disney MaxPass will launch July 19, 2017 at Disneyland® Resort. Disney MaxPass will help Guests to maximize their experience at the Resort by providing unlimited Disney PhotoPass downloads from the day, and by enabling the convenience of mobile FASTPASS booking and redemption times while in the Parks through the Disneyland App.
Disney MaxPass will be offered for an introductory price of $10 a day.  Guests may purchase Disney MaxPass when they purchase their ticket at Disneyland.com, at the box office, Disney Desks at Resort Hotels or Good Neighbor Hotels, or as an add-on through the Disneyland App once they enter either theme park.  Disneyland Resort Annual Passholders will have the option of purchasing Disney MaxPass for the life of their current passport for $75.  Signature Plus passholders will receive Disney MaxPass at no additional cost, as part of their annual passport entitlement.
Since we announced Disney MaxPass in January, we have added two additional Disney FASTPASS locations at Toy Story Mania and Matterhorn Bobsleds, bringing the total number of attractions to 16. Guests will continue to have the option of Disney FASTPASS service at no additional cost by obtaining a FASTPASS return time with their park admission ticket at attraction FASTPASS kiosks.
The introduction of Disney MaxPass is part of our ongoing commitment to providing Guests with opportunities to customize their experiences and make it even easier than ever to create unforgettable memories. Watch for additional updates and examples of how guests can start enjoying Disney MaxPass on July 19, 2017.
Guests are strongly advised to check the day’s FASTPASS ticket availability and other Park details before purchasing Disney MaxPass or using a Park ticket with Disney MaxPass as FASTPASS tickets for your preferred attractions may not be available at the time of purchase or use.  FASTPASS tickets are limited and availability is not guaranteed. FASTPASS tickets may be obtained only while you are in the Parks and may not be available for entertainment through Disney MaxPass. An experience that does not have Disney FASTPASS® availability at a kiosk will not be available using Disney MaxPass. The Disney MaxPass benefit will expire at the end of the day or when the Passport it is associated with expires, as applicable. Disney MaxPass is nonrefundable, nontransferable, may not be redeemed for cash and is subject to other restrictions. Price, terms, entitlements, attractions and entertainment are subject to change or cancellation without notice. Passholders who purchase the Disney MaxPass benefit may not use the value of any separate ticket media toward the purchase price of Disney MaxPass.
Disney PhotoPass service is subject to the PhotoPass terms found in https://disneyland.disney.go.com/photopass-terms-conditions/. Online registration required.  Disney PhotoPass Photos captured during the day your Disney MaxPass is used or during the validity dates of your Passport, as applicable, must be linked to your Disney account and may be downloaded pursuant to the expiration policy at https://disneyland.disney.go.com/photopass-expiration-policy/.  Not responsible for missing, lost or damaged photos. Downloads are restricted to personal use by Disney account holder only and may not be used for a commercial purpose.  Subject to restrictions and change without notice.
Message, data and roaming rates may apply for the Disneyland app. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first.

 
If you are interested in booking a Disneyland package...

I would like to inform you that when you book with RMH Travel it doesn't cost one cent more than booking direct with Disney, in fact your statement will look the same because you are booking with Disney, but you are allowing RMH Travel to book it on your behalf and in return Disney will give me a small commission that goes toward supporting my family. But if you book direct, Disney just pockets that money, so please when you book your vacations, please consider booking it with me.


I promised to make your vacation even more magical and to take your Disney vacation to a whole new level. As your travel planner, I am here to help you every step of the way with as much or as little help as you wish for.  Whether this is your first time going to a Walt Disney Park or your 100th time, I am here to help make your vacation a magical one.
For you free no obligation quote, please click here to be taken to my website.
If you would like to join a FACEBOOK planning discussion group, I invite you to join one of the groups I run: 
 
You can also check out my website: www.RMHTravel.com, 

On my web site you will see that I work with many suppliers not just Disney to book magical vacations to many destinations and I try to make each and every vacation I plan and book a magical one, whether its to one of Disney's many parks, or taking a trip to the Bahamas I am here for you. 

Please comment and subscribe to my blog for further updates!

Wednesday, February 8, 2017

RMH Travel Comparing Disneyland to Walt Disney World....Planning a trip.

Hi Blogging World for those that follow my Facebook or visit my website often know that I am a Disneyland fanatic with a great Disneyland Crowd Calendar on her web site and we go to Disneyland a lot (for over 35 years for me). I have gone to Walt Disney World a few times, but it been a while until just recently. We just got back form 9 day trip to Walt Disney World and can't wait to give a great review of the rides/attractions and shows we did.

Let me start of by saying I hate HATE writing, and I do not think I do it well. But I do love Disney and I love helping families plan magical vacations to Disney, and well also to cruise and All Inclusive. But my first passions the reason I became a travel planner  and learned more about other destinations and experienced them was because of my love for helping others plan their trips to Disney.

This is the second post in this series...not sure how many all together. The first one was all about comparing Disneyland's DAS pass to Walt Disney World's, how they are the same and different.

In this blog, I am going to talk about how very different it is to plan a trip to Walt Disney World compared to Disneyland. The biggest difference is the effort and timing most people put into a Walt Disney World Vacation compared to Disneyland. I have booked and planned MANY MANY last minute Disneyland vacations with little to no stress....planning a last minute Walt Disney World Vacation....a little more stressful but still do able. Most people plan their Disneyland vacations at around 60 days out, and have no problem getting what they want...some even 30 days out isn't uncommon, and there is still no stress, but a Walt Disney World Vacation to have the least amount of stress when booking your vacations, I would say you need to plan to book  at least 7 months in advance if not longer, especially if you have never been to Walt Disney World. For those that have never planned or been to Walt Disney World or Disneyland, I will briefly explain to you the process that most people take for planning and booking these two vacation destinations.

Walt Disney World~The Race begins 180 days out

Walt Disney World has over 116 restaurants the require advance dining reservations to eat there, often referred to as ADR.  And if you want to eat at one of these establishments you will need a reservation, and reservations open up at 180 days in advance (or about 6 months), for those staying on site once they reach the 180 days for their check in date, they may make reservations for their whole trip (up to 10 days out), and it can be cut throat for getting dining reservations at the most popular spots for for the most sought after time slots. People set alarms to be awake 30 minutes before 6 am EST so they can get on their computers, ipads, etc and have several tabs open, all in the opens to score their perfect dining plans. (even if that means they are up at 3 am  in California to do it, which is me.)

Walt Disney World also offers 3 different dining plans for those staying at their resorts and have booked park tickets with it. They have a quick service dining plan which allows you to pay in advance for 2 quick service meals, and 2 snacks per NIGHT, per person plus each person gets a refillable mug that can only be refilled at quick service resorts (not in the park). the most popular option of regular dining which is 1 quick service meal, 1 table service meal, and 2 snacks per NIGHT, per person plus the refillable mug, and finally Deluxe Dining 3 meals and 2 snacks per NIGHT, per person plus the refillable mug.  Disneyland only offers you to be able to pre-purchase one character meal for everyone and/or one deluxe character meal when you book a package deal. Each dining plan cost a different amount and the price increases every year, though during certain times of the year, Disney offers discounts on dining or even free dining. (Quick service dining is usually offered free to value guest and regular dining is offered to those staying at Moderate or Deluxe Resorts, though Disney does allow you to upgrade to any of the dining plans, and pay the difference) Depending on which dining spots you choose to eat at, the dynamic of your family and eating habits, the dining plan may or may not be a good options and is something you should weight after you have made your dining plans. You may add or remove the dining plan from your package, up until final payment date.

Actually for most, the race to plan begins before 180 days out

But, of course before you can be on the computer at 6 am fighting for that perfect dining spot, you first need to know what to type in. This means getting some information about the restaurant, where is it located, at a park or a resort, do they have food my family may like, do they have characters, if they are at a resort that I am not staying at, am I willing to travel to that resort to try the food, knowing that unless I use uber it could take me up to an hour just to get to that destination. But even before worrying about all that, the very very first thing you have to establish is dates! When are you going, and how for long? Are you going to stay at one of the 31 resorts that Disney offers for you to book at? Unlike Disneyland, where I often offer to look at booking a good neighbor hotel or non Disney hotel, I usually encourage people to book on property when visiting Walt Disney World, as I said they have 31 different resorts (these resorts feature a wide arrange of options from camp grounds, value, moderate, deluxe, deluxe villas, and non Disney deluxe resorts) and they try to accommodate every budget, and with the perks they offer by staying on site, it is often the cheaper and wiser choice. Determining how long you should stay can be a hard choice, you have to consider how long you can get off work and afford, but when considering how long to stay remember there is a lot to do. Walt Disney World consist of  4 theme parks, 2 water parks, a huge Disney Springs with many actives you can do there (formally Downtown Disney), golf course (both regular even PGA and mini) plus lots of actives at different resorts, too many to list on this blog, perhaps another blog down the line I will tackle that topic. I am sure you couldn't possible accomplish all the actives in one trip, but its good to look over all the options and see what you really want to do, would like to do, and maybe wish to do, and then try to set up a reasonable plan of action. 

Overwhelmed yet? Feel like you couldn't possible prioritize or even know if its worth doing?  I usually wait until the end of my blogs to offer my services, but before I completely overwhelmed someone who is new to planning a trip. I would like to offer my services as a vacation planner/travel agent, certified graduate of Disney College of Knowledge that loves planning trips on all sorts of budgets. I would like to inform you that when you book with RMH Travel it doesn't cost one cent more than booking direct with Disney, in fact your statement will look the same because you are booking with Disney, but you are allowing RMH Travel to book it on your behalf and in return Disney will give me a small commission that goes toward supporting my family. But if you book direct, Disney just pockets that money, so please when you book your vacations, please consider booking it with me. I promised to make your vacation even more magical and to take your Disney vacation to a whole new level. As your travel planner, I am here to help you every step of the way with as much or as little help as you wish for.  Whether this is your first time going to a Walt Disney Park or your 100th time, I am here to help make your vacation a magical one. If you would like a free no obligation quote, you can try to fill out our basic quote form, or if that is even overwhelming feel free to e-mail me.

EMH (Extra Magical Hours)

Let's recap, about 7 months in advance it is recommended that you select and book where you are staying, how long you are staying for, if you are getting a park ticket for every day you are there, will you park hop, visit their water parks, other resorts, or Disney Springs. Then you need to look at a calendar that thankfully Disney usually posts about 6 and 1/2 months in advance, though Disney likes to change things to suite their needs, which has often made those traveling to Walt Disney World angry. What they mostly change up is usually when they offer EMH. (Extra Magical Hours) If you have gone to Disneyland parks often and stayed at their hotel or gotten a 3 day or more ticket,  you know that every morning one of their parks opens to hotel guest (and Disneyland will open to guest with 3 day or more ticket), these parks usually switch off and for the most part stays the same; Sunday, Monday, Wednesday, and Friday Disney California Adventure Park is open to hotel guest early and Tuesday, Thursday and Saturday Disneyland is open early to hotel guest and those with 3 day ticket or more.  Walt Disney World has 4 parks and on each day one or more of the parks will have either early morning magical hours, or late evening magical hours. The early morning magical hours are just like at Disneyland parks, which ever theme park that day say it has early magical hours, it will be open 1 hour early to only those guest staying at Walt Disney World Hotel. (if you have not been to Walt Disney World or Disneyland, I would like to tell you now that not all attractions/food spots are open during these times, but usually the most popular ones are)  The late evening magical hours listed at Walt Disney World means that hotel guest can stay 3 hours after the park closes to the public to enjoy the parks. (to see example park hours, you can click here). 

FastPass+ and MagicBands

 Hopefully now you understand the park hours, and that if you want to have Breakfast inside Cinderella's Castle with Cinderella herself you need to be up at 6 am EST exactly 180 days before you plan to go. Now we come to 60 days out from check in you may book your FastPass+ options  (or 30 days out for non Walt Disney World Hotel Guest). What are FastPass+, FastPass+ allows a certain number of people to enter into a shorter que line for main attractions, at Disneyland they are called FastPass and you have to get a paper pass while you are at the park that day, and may only hold one at a time. At Walt Disney World, their FastPass+ system is done electronically thru their website or app, you may at first select 3 FastPass for the day (some rides are limited click here to learn more), a cool thing is after you have used your 3rd pass for the day, you may log into your app and if there are any other FastPass still available you may selected another one from ANY park (as long as you also have a park hopper ticket), and continue to selected them until the day is done. Don't worry if you don't have a phone with the app, each park has a FastPass kiosk where you may go and select more FastPass or your first FastPass if you hadn't selected any at all.

To use your FastPass you will walk up to the que lines of the attraction you have a FastPass for and unlike at Disneyland where you hand a Cast Member (Disney Employee) a paper FastPass to go into the shorter que, at Walt Disney World you touch either your ticket or if you are a hotel guest you touch your MagicBand. What is a MagicBand it is a band the size of a watch that you wear on your wrist and this band will open your hotel room, hold your tickets to the park, your FastPass selections, your dining selections, your dining plan if you have one, and allow you to make charges back to your room if you wish. It is basically your all access pass, and it is customization, it comes in 8 different colors and you can put your name or nicknames on them (up to 8 characters, certain unDisney words will not be printed) If you are not staying at a hotel, or you want a even cooler customized Magicband, they sell a variety of options both online and in the parks. (those not staying on property may link their FastPass, tickets, and dining reservations to their band) The MagicBands are supposed to last 2 years and can be used for more than one trip if you like, the bands are actually connected to your My Disney Experience account, so you must make sure your tickets, Dining reservations and FastPass are in there.

Finally, after final payment is made your MagicBands are shipped and you just wait for your magical vacation. A plus that Walt Disney World has over Disneyland is if you are flying to Walt Disney World they offer free transportation to and from the airport, whereas Disneyland does not.

Disneyland Planning 60 days or less

Except for holiday times, this includes now the whole month of October to include other states that have fall breaks, three day weekends, and of course thanksgiving, Christmas and spring break, you can, and most people seem to book their Disneyland Vacations within 60 day period. There are some exceptions to the rule, and occasionally the sales Disney offers for their rooms will cause the resort to fill up (which is the point of the sales), and you may walk away disappointed booking so late and finding the resort you want is booked, so if you really really want the perfect vacation, I would still suggest booking early, but the stress of booking Disneyland over all is just less.

Disneyland doesn't offer their park hours to public until about the 15 of the month before they will release the next month...ie June 15 they release their full July Calendar, July 15 full August, etc. But, even before that if you wish to make sure you get that best dining time, you don't have to be up 180 days in advance at 6 am PST, 180 days in advance, but I guess if you really want that perfect reservation you should be up at 7 am PST 60 days out, because that is when they release their dining reservations (and not always on time) and there is no plus dates for hotel guest. Its 60 days period, and this is IF they feel like it, but more often than not, there is no super rush fight for dining reservations at Disneyland, with only 33 restaurants to choose from. And, honestly usually only 3 to 5 are ever completely book unless you are planning to go to the park during a peek holiday, and even then you may still get a reservation somewhere (maybe never tried). As for the 3 to 5 that are usually booked every day, of those you usually only have to book them a few days before, again unless going during peek season, than its only top peek days where you need to book those 60 days out, but you don't have to be up refreshing like you do for Walt Disney World even on not peek times to score a dining reservation.

Most people stay 3 or 4 days at Disneyland Parks and if you are staying more than 2, YES the park hopper is worth it as the parks are 75 feet away from each other. (roughly...we counted with our feet.)  It isn't completely necessary to book on property and if you do, your options are limited to 3 hotels, all deluxe. That is why they made a deal with some local good neighbor hotels and offer almost the same perks to you, if you choose one of currently 40 good neighbor hotels. (only perks staying on property besides amazing accommodations, is every hotel guest every day may take advantage of Extra Magic Hour [Again listing the hours California Adventures on Sun., Mon. Wed., and Fri, Disneyland Tue., Thr., and Sat. and is always for 1 hour before the park opens to the public, of course note dates are subject to change as needed, Disneyland will provide you with a calendar when you check in and in their lobby they inform you which park has Extra Magic Hour every day]), and for those staying at a good neighbor hotel you have to have a 3 day ticket or more to enjoy Early Magical Mornings, which is the same of Extra Magic Hour but you are limited to just Disneyland park and just for 1 day of your tickets.  

 You have to get your FastPass the day you go at the rides you want to go on. (though Disneyland has just announce a system coming soon called Maxpass where you can book your FastPass online for $10 a day, but it will still be same day reservations, just online, release date and information on how exactly this will work has not been released yet.)  So, no extra planning there.


Last Minute Booking

 Do you really have to book a Walt Disney World Vacation at least 7 months in advance to enjoy your trip? No, you can book last minute and still have a magical time, depending on what time of year it is.  I have even helped clients score that amazing dining spot they really wanted on short notices. Its a matter of choice. I just want to say, that booking last minute Disneyland vacations where you want the most popular eating place, the best hotel room, and be able to score FastPass to your favorite ride, the success rate will be higher than if you were to try the exact same last minute booking to Walt Disney World. The reason for this blog is because I just came back from Walt Disney World and my trip was during one of their low crowd days, and I booked my personal reservations 180 days out...but I was NOT up at 3 am (PST) to book them, and though I was staying 8 days, all dining reservations for Be Our Guest Dinner were gone, if I was inclined to eat at the Castle I would have had to settle for usually times, or search really hard. (I would like to say at this moment those are the two most popular spots right now but I personally didn't want to eat at either). I also couldn't score a dining reservation for any spot before the parks open. That is another thing lots of people like to do, almost all of the dining establishments start serving an hour before the park opens. Lots of people love these reservations because as they are walking to their dining spot they can take pictures in the park with no one in the back ground. Disneyland also offers the service of 1 hour before the park opens and those reservations are often the ones taken at the 60 day mark.

Also, for my trip to Walt Disney World, FastPass+ options for several of their rides were completely booked at 30 day mark and even at my 60th day out, I had to settle for some later times than I wished for 2 most popular attractions, but again that is because I didn't get up at 4 am (FastPass+ booking options open at 7 am EST) to book them but waited until I woke naturally got my son off to school and then booked them. But think about it, I was traveling when Disney estimated that their parks would only be about 1/3 full. And looked at the options I was met with when trying to book at the times Disney suggested...all in all I hope you better understand the booking processes for both parks. I am very long winded and when I start typing and thinking fast I often leave out things. So I will try and proof read this and fix the mistakes but I ask that if you find any or need clarification on anything, please kindly bring it to my attention and I will be happy to fix the mistake or clarify what I mean.

Again, I will like to offer my services as a travel agent to book your magical vacation. I would like to inform you that when you book with RMH Travel it doesn't cost one cent more than booking direct with Disney, in fact your statement will look the same because you are booking with Disney, but you are allowing RMH Travel to book it on your behalf and in return Disney will give me a small commission that goes toward supporting my family. But if you book direct, Disney just pockets that money, so please when you book your vacations, please consider booking it with me.


I promised to make your vacation even more magical and to take your Disney vacation to a whole new level. As your travel planner, I am here to help you every step of the way with as much or as little help as you wish for.  Whether this is your first time going to a Walt Disney Park or your 100th time, I am here to help make your vacation a magical one. 
For you free no obligation quote, please click here to be taken to my website. 
If you would like to join a FACEBOOK planning discussion group, I invite you to join one of the groups I run: 
 
You can also check out my website: www.RMHTravel.com

Monday, February 6, 2017

RMH Travel Comparing Disneyland to Walt Disney World...Disable Access Service Pass and wheel chair access

Hi Blogging World for those that follow my Facebook or visit my website often know that I am a Disneyland fanatic with a great Disneyland Crowd Calendar on her web site and we go to Disneyland a lot. I have gone to Walt Disney World a few times, but it been a while until just recently. We just got back form 9 day trip to Walt Disney World and can't wait to give a great review of the rides/attractions and shows we did.

We did 8 days at the parks and we also did Pirate and Pal Cruise, the Illumination Dessert Party, and the Hollywood Studio's Star Wars Firework Desert Party.  We had the dining plan which I am going to discuss in this blog series.

But this first post is going to address going to both parks with an autistic child (my son) and using the Disability Access Service Pass at both parks and also going to the park with someone who needs to use a wheel chair, as my mother accompanied us on this trip and unfortunately for her health of lately she can no longer walk a great distances so we had to rent a EVC (motorize scooter). So I will be talking about the differences and the similarities in using those services at both Walt Disney World and Disneyland.

Disability Access Pass (DAS)
 
What is Disability Access Service Pass?  This is a service Disney provides for people with a disability that makes it difficult for them to wait in a crowded line. (Autism is one disability)This system isn’t intended for guests who want to avoid waiting in lines, but to assist those who truly need extra assistance.  This system may also be used in conjunction with the current Fastpass system

At both Disneyland and Walt Disney World, it starts out the same to get this service. You must go to Guest Relations and sign up for the Disability Access Service Pass (it is most commonly known by its acronym DAS pass, and it is how I will refer to it from here on out). They take a photo of the person that will be using the DAS pass and at Disneyland they tie it to your ticket/annual pass and at Walt Disney World they tie it to the person's Magic Band/ticket. They also ask how many people in your party, and note that when you sign up with the pass. At Disneyland they need everyone's ticket when you make a ride choice, whereas when you are making a ride selection at Walt Disney World you just need the MagicBand/ticket that has the DAS on it, but it MUST be that MagicBand/ticket, and the rest of the party ticket/MagicBand is automatically added to the pass.

Disneyland's DAS Pass 

The plus of Disneyland, at that moment they ask what RIDE would you like to ride next. You may choose ANY ride ANY where in ANY park, they look up the wait time of the ride, subtract 10 minutes off the wait time and put you in the que right then. They scan all the cards and tell you the return time. Then comes the plus or minus of the DAS pass, after you enjoyed the ride, to get another return time you must go to a DAS Disneyland Kiosk which sometimes is difficult based on their location or lack there of. Here is the list of the Guest Relations locations:

Again, though once you get to any one of those Kiosk you can choose ANY ride again in either park, so you can walk to Main Street and choose Radiator Racers because you are about to leave Disneyland and go to Disney California Adventures. The request must be made at the kiosk and remember everyone's ticket must be presented at each Kiosk that wishes to ride, and make sure that the person with the DAS pass when you enter the rides is at the top (I usually just carry everyone's pass, always having my son's on top and get the FASTPASS and DAS pass for everyone in the party and present them to the Cast Members (Cast Member is what Disney calls their employees) when needed..  Another draw back is that they just tell you the return time, and you either have to write it down of REMEMBER it. Which brings me to an embarrassing story of me forgetting when my son's return time was and telling him it was time, then the Cast Member saying it was not time (by 10 minutes!) and of course my son having a full melt down and then the Cast Member giving me dirty looks when I just commented that I really thought it was for this time and he rudely said well it isn't get your child out of the way. Any person who has an autistic child that they love tries to avoid this situation....yet that Cast Member made me feel like purposely did this. So, as a warning to any parent, please write down the return time.

Walt Disney World DAS Pass

For Walt Disney World to use the pass you must present the MagicBand/ticket at the ride you wish to go on, again make sure it is the person with the passes MagicBand/ticket, when I signed up they said anyone may get the pass but the DAS member must be the first to go thru the FASTPASS line. But, that is not the case, yes they have to be the first thru the FASTPASS line but you also NEED their band to get the reservations. Because of this I ended up having two bands on my wrist the whole trip, but I had already made my son's child size so I had to come up with a unique way to wear the band. And only once did a Cast Member get snippy about my son not wearing his band.
 
They again do the 10 minutes off the wait time and ask that you return when your time is ready. You must always go to the ride to get a return time. The plus that I wish Disneyland would adopt and you can guess why...if you go to their app, which list all your FASTPASS in that section is also your DAS selection with the RETURN time!!! Perhaps when the MAXPASS comes to Disneyland, this will be adopted this method and we will be able to see our return times electronically. 

Some of the ques at Walt Disney World do need changes for those with autism though. There are many ride ques where they stuff people into a room, saying move closer and closer, also then once they stuff you in this small space they then expect you to all que up again, and for those that know the rides que push themselves to basically cut to be the first thru the doors. (and this situation causes my son MAJOR MELT DOWNS) Again, when seeking help from the cast members they were not helpful. My son really loved Test Track, his favorite part creating the car....his melt down point after that point because of the pushy people that rush out of the car making room to the que line, also at Animal Kingdom Lion King Show they constantly made announcement that we needed to be packed in as tight as possible, making no consideration for those that NEED personal space. 

Disneyland with wheel chair

Disneyland park itself being so old, the que lines are very small, too small for wheel chair. For those rides, they treat them like DAS return, except instead of going to a kiosk you will go to the ride, and find a Cast Member that will scan the person who is confine to the wheel chair and everyone else in their party ticket and give them a return time, though some times they will just direct you into a que. At Disney California Adventures, the que lines are big enough and you just get in the lines and the cast members will direct you when it gets time to for the help with transfer on to the ride. There are a few rides at Disneyland where this is possible too, Buzz Light Year is one that comes to mind. 

Walt Disney World with wheel chair

Walt Disney World lines seem more adapted to using a wheel chair, there were very few that required a return time, and we usually had a Fastpass for that ride anyways. Their Big Thunder Mountain ride is one that comes to mind. The biggest issue we had here was actually getting the wheel chairs on the bus and monorails, most of the Cast Member were really great about this but a few where not so nice. We also had a problem when we did the Star Wars Desert Party, they had tables assigned for those with wheel chairs but not enough so they shoved us into a corner and left us there, promising to have someone come and help but they NEVER did. See I am not here to sugar coat things, 90% of the time Disney is on the ball but as you see from my post I am honest about even where they fall short. And even though they fell short at both Disneyland and Walt Disney World with my family, I still love Disney and their parks. My son and mother are both asking when I can manage to plan our next Walt Disney World Vacation...and with your help I just might be able to make that happen. Remember I am always honest with my clients and readers.
Next in the blog series: RMH Travel Comparing Disneyland to Walt Disney World....the planning (I will be talking about booking a trip to Disneyland compared to Walt Disney World and how the planning is so different)

If you are looking for a great Disney travel planner, I would like to offer my services as a Disney Vacation Planner/Travel Agent. I would like to inform you that when you book with RMH Travel it doesn't cost one cent more than booking direct with Disney, in fact your statement will look the same because you are booking with Disney, but you are allowing RMH Travel to book it on your behalf and in return Disney will give me a small commission that goes toward supporting my family. But if you book direct, Disney just pockets that money, so please when you book your vacations, please consider booking it with me.


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Saturday, November 5, 2016

Disneyland FASTPASS Selection Guide and tips

Disneyland FASTPASS Selection Guide

Disneyland Park

·         Space Mountain this ride is fast and in the dark, you must be 40 inches tall to ride, this attraction is very popular, and has often distributed all fast pass by mid-day on busier days and late afternoon on medium days. Expect to have to return to this attraction about 2 hours after getting the fast pass unless you get it first thing in the morning, please note this ride has 2 overlays, Ghost Galaxy (where a scary looking ghost chases you thru the dark ride, during Halloween time), and Hyperspace Overlay (same space mountain with X-fighter shown thru out the ride and you destroy a battle cruiser)
·         Indiana Jones Adventure this ride is fast and jerky, you must be 46 inches tall, because this attraction is popular, you should grab a FASTPASS early and except over 2 hour before you can return to the attraction with the FASTPASS, exceptions are on slow days and if you grab it early
·         Star Tours (Distributed Next to Buzz Light Year) motion simulator ride, you must be 40 inches to ride, it is a great first time ride for those that just hit 40 inches, as it is the gentiles of all the BIG rides. This ride is somewhat popular and you are looking at about an hour return time if you get a FASTPASS, exceptions of course is if you get one first thing in the morning.
·         Buzz Lightyear Astro Blasters during slow days they don’t even have this fast pass machine on, but when they do turn it on, it is not connected to their system so you can grab a fast pass whenever you want regardless if you have a fast pass or not. (see below in FAQ for more information) the FASTPASS returns are usually for 20 minutes later which is what all FASTPASS machines are set at, whether they gave out enough pass the last 20 minutes or not.  Only time this is not true is during the super busy times.
·         Haunted Mansion This machine is sometimes turned off during slower seasons, but is ALWAYS on when they overlay the Haunted Mansion with the Nightmare before Christmas. When the overlay is on this is a VERY VERY popular attraction with long waits and long return times, so if you are going between September and the first week in January, I highly suggest getting this fast pass early and expect to have a 2+ hour wait to return to the attraction.
·         Splash Mountain You must be 40 inches to ride this attraction. The FASTPASS return time is based off of the weather…the warmer it is the more popular the attraction is so the longer return time. I have gone on somewhat warm day with return times 20 minutes later, and then on hot days you can expect 1-2 hours, in the summer, this attraction has been known to distribute all there FASTPASS by late afternoon.
·         Big Thunder Mountain You must be 40 inches to ride this attraction. This is the second attraction, I always recommend trying when your little one finally is tall enough, it is fun and has more twist and turns but is smooth with no big drops, plus it’s easy to hold on tight to your little ones as they enjoy their first thrills. This attraction will sometimes have their FASTPASS distribution station close on slower days, but not always. It’s rare that your return time will exceed the 2-hour wait (which is the longest you would have to wait to get another FASTPASS if your first FASTPASS return time is over 2 hours), this usually only happens on very crowded days. Most of the time you are looking at a 20-min return time.
·         Roger Rabbit’s Car Toon Spin to be honest, this attraction is not my favorite and I have only used the FASTPASS system maybe a handful of times in the 20 years this attraction has been open, and I don’t know much about it except what I have heard. I heard that it is not connected to the system so you can get a FASTPASS anytime, and then I have heard that isn’t true.  Most of the time if I walk by and see a 20-minute wait for the attraction I will just get in line, but if its longer I don’t even bother…but I know if this is a once in a life time trip or not often you would want to hit this ride. I would say if the wait is over an hour grab a fast pass.
·         Fantasmic! This FASTPASS is not available right now as the show is down due to Star Wars land being built, but when it is open, you can picked up the FASTPASS near Big Thunder Mountain. All show tickets are not connected to the system and may be picked up at any time, but they should be picked up relatively early, and for sure early on busy days if you want to see the show.

California Adventure

·        World of Color night time show, distributed near Grizzly River Run. This FASTPASS is disconnected from the system, which means you may have this FASTPASS and get another at the same time. Because of this you can grab a FASTPASS whenever, I usually suggest when you are near Grizzly River Run. Unless you are there on a very busy day, they usually have FASTPASS for the show all day long. On very busy days I would suggest getting there before noon.
·         Radiator Springs Racers (Distributed near It’s Tough to Be a Bug) You must be 40 inches to ride this ride. This is another great ride for your child that just hit 40 inches to go on, as there are no big drops and except for the race at the end, it’s a very calm ride. This is also a very VERY popular ride. Even on slow days, FASTPASS will conclude for the day before noon, and on busy days within an hour or two of the park opening, so I highly suggest getting this FASTPASS first thing in the morning. Your return time for this ride will more than likely be over 2 hours even if you get it first thing in the morning unless you happen to be in the front of the fast pass line, a line that starts to form even before the park opens.
·         Soarin’ Over World you must be over 40 inches for this ride. This ride takes you high up in the air so if you have a thing about heights, you might want to skip it but it is so beautiful. This ride is 20 minutes long so the wait is hard because the line doesn’t move for 10 minutes or so (there are two theaters and they try to stagger them) and then it moves a lot as each theater can hold over 100 people. FASTPASS return times for this ride are usually about an hour on low to medium crowd days and can be over 2 hours on busy days.
·         California Screamin’ only ride where you must be over 48 inches tall, because of the loop. This attraction usually has a short FASTPASS return time, (about 20 minutes). Again unless it’s a very crowded day then you can see longer wait times but rarely even on super busy days have I scene this attraction be over 2 hours for a return time, and on slow times the wait for the ride is usually faster than the posted return times if you grabbed a fast pass at that point
·         Goofy’s Sky School you must be 42 inches tall for this ride. This is a strange ride, the drops look huge, but most kids I take on this ride who are tall enough love it. Sometimes the FASTPASS distribution is turned off because the wait for this ride is too short. With that said it is rare for you to have to wait more than an hour for your return time to this attraction, even on busy days.
·         Grizzly River Run you must be 42 inches tall to ride this ride.  Which is strange because my son says its less scary than Splash. This ride is like splash, based on the weather is the wait, the hotter it is the longer the return time would be, and sometimes on really hot days they conclude giving pass for the day.
·         The Twilight Zone Tower of Terror (soon to be renamed Gradian of the Galaxy Tower) you must be 40 inches tall to ride this ride. Because it is closing in January for the new ride, it is very popular and has long wait times, once it is renamed…I may update this, before the renamed the wait time was average of about an hour most of the time with 2 hours on busy days, but right now this attraction has been concluding for the day by midafternoon.

Some FAQ:


How does it work? Insert your ticket or annual pass into the FASTPASS distribution machine (which is usually located next to the attraction unless noted above). The machine will give you one FASTPASS per ticket entered in the machine. Everyone wishing to ride the ride must have a FASTPASS.
How much do FASTPASS cost? This question is asked more often than you think, and the answer is: NOTHING! The FASTPASS system is free for everyone to use. Now if you want to enter the FASTPASS line without having to get a FASTPASS or wait for your FASTPASS to be good…then you must pay for VIP tour, which is very costly…think $300-$600 an hour, with a minimum booking of 6 hours in a day. (but it is good for up to 10 people…lol)
How many FASTPASS can I get? You can get as many FASTPASS as you like, but you may only hold one FASTPASS at a time. The exceptions are: show FASTPASS which are disconnected from the system and Buzz Light Year Ride. Another exception is if the return time for your current ride is more than 2 hours from when you pulled it. Also, you can grab another FASTPASS as soon as the first FASTPASS return time window opens. I often recommend getting your next FASTPASS before going on your current FASTPASS, unless no attractions are nearby while you are going on the first.  Please refer to the example below




Please note that if you got the FASTPASS at let say 1:00 pm, it would say another FASTPASS ticket will be available at 1:40 PM.

Somethings to keep in mind


  •  FASTPASSES are on a first-come first served bases. I noted some attractions which often disturbed all their FASTPASSES for the day. Disney released so many FASTPASS PER 20-minute window, and when they reach the time for the end of the day for that attraction they stop giving out FASTPASS.
  • FASTPASS systems work independently of each other, which means you can have a FASTPASS for a ride at Disneyland and then immediately head to California Adventure and grab one there, but the walk is rarely worth it, unless you are limited to one day at the park I don’t recommend doing this.
  •   Note when your FASTPASS expires, Disneyland has been extremely strict lately with not allowing people to use expired FASTPASS, exceptions are if the ride broke down during your FASTPASS window.
  • Little ones (age 2 and under) of course will not have a FASTPASS as they don’t have a ticket, but since children under the age of 7 always needs someone over the age of 14 to ride with them, they except everyone else to have a FASTPASS.